Tag Archives: understanding social media

Cordial behavior online (and in person) is a MUST!

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Let’s start with the first point on of this: An owner of a business or the person in charge of your brand online must ALWAYS act politely, and NEVER name-call, or use threatening or demeaning language. Period. There is no “but” to this. Point number two: people are MORE likely to complain online than in […]

Blog: Is Social Media worth the effort?

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Of course my opinion is going to be somewhat biased on this but there are overwhelming statistics that point the answer to YES! Now to be fair, if you are looking for immediate payoff you won’t usually find that with social media. Businesses need to remember that social media is a “long-term” investment. I put […]